Hollywood Casino Review

Hollywood Casino
58 Bonus Spins Last verified on December 28, 2024 Must be 21+. Gambling Problem? Call 1-800-GAMBLER. Terms apply. See app for details.
Hollywood Casino Promo Code: Not Needed
  • Slots, Table Games, and Live Dealer
  • Available in MI, NJ, PA, and WV
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Pros

Legal and licensedExtensive VIP programRun by a respected provider

Cons

Limited (but growing) game selectionNeeds more deposit methods

Which States Is Hollywood Casino Available In?

Hollywood Casino is licensed, legal, and available in four states:

  • Michigan
  • New Jersey
  • Pennsylvania
  • West Virginia

Hollywood Casino Promo Code

TitleDetails

Hollywood Casino Promo Code

No code required.
New Customer Bonus58 Free Spins on Select Slots
Wagering RequirementNone; free spins winnings paid as cash
Eligible States

MI, NJ, PA, and WV

Hollywood Casino Bonus Details

Hollywood Casino offers 58 free spins to all new players who sign up, deposit funds, and place a $1 or larger cash wager on any casino game.

The Hollywood Casino bonus seems to be more of an afterthought aimed at ESPN Bet customers rather than an offer designed to tempt players away from other online casinos. As far as online gambling bonuses go, it’s one of the smallest welcome offers players will ever see.

Each free spin is valued at $0.20 each, making the bonus entire bonus worth $11.60. Players have 15 days to use their free spins on the following NetEnt slots only: Finn and the Swirly Spin, Gonzo’s Quest, Gorilla Kingdom, Jumanji, Starburst, and Wild Worlds.

Fortunately, the Hollywood Casino bonus has no wagering requirements. All winnings players acquire from their free slots spins automatically convert to cash.

Hollywood Casino Loyalty Program: PENN Play

In April 2023, Penn Entertainment completely revamped its myChoice program. The new program, entitled PENN Play, is now fully integrated across all of Penn’s land-based and online properties, including Hollywood Casino Online.

PENN Play is a refreshingly simple program where players earn Tier Points to climb the five annual loyalty tiers, and PENN Cash, which can be redeemed on gaming and just about any purchase at land-based Penn Entertainment casinos.

All players automatically join PENN Play upon signing up with Hollywood Casino and earn Tier Points at the following rates:

  • Slot Machines and Video Poker: 1 Tier Point per $12 coin-in
  • Table Games: 1 Tier Point for every $25 wagered

Players appear to earn PENN Cash at an equivalent rate to Tier Points. If so, this equates to a 0.083% cashback rate on slots and video poker, and 0.04% on table games. That’s nothing to write home about, but players that reach higher tiers have even more opportunities to earn PENN Cash, through the program’s Real Time Rewards system.

The five Hollywood Casino loyalty tiers are as follows:

  • Play: 0 – 999 Tier Points
  • Advantage: 1,000 – 17,999 Tier Points
  • Preferred: 18,000 – 49,999 Tier Points
  • Elite: 50,000 – 199,999 Tier Points
  • Owners Club: 200,000+ Tier Points

Hollywood Online Casino Games

Hollywood Online Casino offers roughly 700 games in a standard array of categories:

The Hollywood Online Casino games library is about average compared to other online casinos, which typically feature 500 to 1,000 slots. However, the lineup is still well short of the 2,000+ games player can find at Hollywood Casino’s biggest competitors.

On a positive note, the slots Hollywood Casino does have are provided by top-flight manufacturers like IGTNetEnt, and Light and Wonder. There are even a few Penn Game Studios exclusive slots, all of which are Hollywood Casino branded.

Hollywood Casino also ranks somewhere in the middle of the pack when it comes to table games, offering players an OK mix of blackjack, roulette, live dealer, and carnival games. There’s also video poker, although the selection isn’t as good as it could be.

Hollywood Casino Slots

Hollywood Casino’s slot library consists of 600+ games by various providers, including IGT, Gaming Realms, Lightning Box, NetEnt, Red Tiger, Light and Wonder, AGS, and more. It’s a decidedly average selection overall, but it’s diverse, with varied themes and play styles.

Some of the more popular Hollywood Casino slot titles include StarburstCleopatraJumanji, Divine Fortune Megaways, and 88 Fortunes. The Hollywood Casino Online lineup also provides a decent mix of progressive jackpot games and megaways.

Hollywood Casino Blackjack And Other Table Games

Hollywood Casino features 20 live dealer table games by Evolution and 16 digital table games by various providers.

The blackjack variety has improved since Hollywood Casino first debuted and now includes a healthy mix of virtual and live dealer blackjack games. A small sampling of the blackjack offerings includes:

  • Live Dealer Hollywood Blackjack
  • Live Dealer NJ Infinite Blackjack
  • Digital blackjack games by IGT, Gaming Realms, and Penn Game Studios

Roulette players also have a few options:

  • Roulette Classic by IGT
  • First Person Lightning Roulette by Evolution
  • First Person Roulette by Evolution

Other Hollywood Casino table games include BaccaratCraps, and Four Card Poker.

Hollywood Casino Video Poker

Hollywood Casino offers single-line video poker from Game King, as well as three-, five-, and ten-play variations.

There are 45 variations to choose from spread across five IGT video poker games, each a nine-in-one machine. The video poker collection includes traditional casino mainstays like Jacks or Better, Bonus Poker, Deuces wild, and a collection of the popular Ultimate X variations.

Hollywood Casino’s video poker paytables aren’t full-pay, but they’re only one notch below.

Hollywood Casino Live Dealer Games

Like so many other US online casino brands, Hollywood Casino has chosen Evolution Gaming to provide its live dealer games.

Hollywood Casino does an admirable job here, offering up to 10 standard Blackjack tables, multiple Roulette options, Three Card Poker, Craps, Ultimate Texas Hold’em, Baccarat, Infinite Blackjack, Crazy Time, and Crazy Coin Flip.

Live dealer blackjack betting limits start as low as $1 per hand and max out at up to $5,000 per hand.

Hollywood Casino App Review

Initially, Hollywood Casino Online was only accessible through the ESPN Bet app, but PENN Entertainment has since launched a standalone version for iOS/Android.

Note: ESPN Bet customers can sign in to either app with their existing usernames and passwords.

We tested Hollywood Casino via both access points (through the standalone app or within the casino tab on the ESPN Bet app) and found the user experience to be a clear step above average.

Game icons are large and descriptive, the dark blue-on-white aesthetic is easy on the eyes, numerous game sorting/search options make it easy for players to find the games they want to play.

More importantly, lightning-fast load times eliminate the frustration and mis-taps that inevitably occur with other online gambling apps when you hit a button and nothing happens for a full second.

Hollywood Casino also includes the developer’s name and min/max bet sizes next to each game icon. Additionally, players can tap any game to view its return-to-player percentage (RTP) which is a nice touch. Many online casinos hide or obscure their games’ RTP figures.

Hollywood Casino Deposit Options

Hollywood Casino’s cashier ranks in the top tier among legal US online casinos, and the new app promises even faster payouts.

Here’s a look at the available depositing methods. Just be warned that your actual options might vary slightly, based on your location:

ACH/Echeck Apple Pay Bank Transfer Credit Cards Debit Cards PayPal Play+ Trustly VIP Preferred Wire Transfer

Hollywood Casino withdrawal options include:

  • ACH/eCheck (VIP Preferred)
  • Online banking
  • PayPal
  • Play+
  • Check by mail

There is a $10 minimum withdrawal threshold for all methods except check by mail, which requires a minimum $250 cashout. Withdrawals are usually processed within one business day and should hit player accounts in no more than three days. Again, the exception is a check by mail, which may take up to 14 days to reach your home address.

Hollywood Casino Customer Support

Hollywood Casino offers a comprehensive FAQ section that covers most of the basics. For further help, players can navigate to the “Support” tab and then click or tap on “Contact Us”.

There are three main support contact methods:

  • Request a callback: Available 24/7
  • Live chat: Available 24/7
  • Email: Answers are usually received within 24 hours, but often must faster

Overall, support is pretty average. Agents tend to do all right with basic queries but may not be able to help players with more complicated situations. Callbacks are probably the best way to get a straight answer, but since players can’t call directly, they’ll have to wait around the phone until a support agent becomes available.

Hollywood Casino FAQ

Bonuses on Hollywood Casino are distributed in the form of Eligible Cashback. Players release their Eligible Cashback in increments, and the unlocked cashback is immediately applied to their cash balance.

Yes. Hollywood Casino offers live dealer games in every state where it’s live.

No, and it’s unlikely that it ever will. Online poker is a low-margin gaming vertical, and the US industry is already dominated by a few well-established names like PokerStars and WSOP.

Players must be 21+ to create an account or place real-money wagers on Hollywood Casino.

More About Hollywood Casino

The history of Hollywood Casino dates back to 1972 when Penn National Race Course opened as a pure racetrack. Hollywood Casino opened as an addition to the track in 2008 and now operates as a full-fledged casino complete with more than 2,000 slots, 60 table games, a sportsbook, a poker room, and an active horse racing schedule.

Parent Company PENN Entertainment runs 40 gaming and racing properties across the United States. In addition to in-person gambling, PENN Entertainment operates HollywoodRaces.com for horse racing betting and HollywoodCasino.com for online gambling.

PENN Entertainment acquired Barstool Sports in 2020 to operate Barstool Sportsbook, which served as the company’s flagship sports betting brand for three years. However, PENN Entertainment returned Barstool Sports its former owner, Dave Portnoy, in 2023 in favor of a partnership with ESPN to launch ESPN Bet, its new headline sportsbook brand. Meanwhile, PENN Entertainment used the technology it developed under the Barstool Casino brand to power Hollywood Casino.

Expert Opinion: Is Hollywood Casino Legit?

Hollywood Casino doesn’t yet have the market share of its chief competitors, but it is a serious and legitimate operation.

In each state where Hollywood Casino is live, PENN Entertainment followed the licensing application process to the letter. PENN Entertainment has acquired more than a dozen casino and sports betting licenses across many states and operates in accordance with gaming regulations in all of them.

The Hollywood Casino app is still in its nascent phase and lacks in game variety. However, Hollywood Casino has a strong foundation and may eventually establish itself as an industry contender.